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hero138 Terms & Conditions for Your Account

hero138 Terms & Conditions set the rules for opening, using and closing your account, including identity checks before access and the wallet details attached to your profile.

Account access rulesWallet verificationPolicy change noticesIndonesia eligibility

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Open Terms Before Account Access

hero138 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions apply when you create an account, confirm your phone number, sign in, use the casino or sportsbook sections, and request a balance transfer. Access or eligibility depends on local law, so you must check that using hero138 is permitted where you are

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located in Indonesia. Your account details must be accurate, and one person should use one account unless we approve another arrangement in writing. We may ask you to confirm identity or payment ownership before allowing a wallet action, especially when a DANA, OVO, GoPay or QRIS
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record does not match your profile. Bank transfer and virtual account references must be entered through the stated account path, not copied from an unrelated profile. The conditions also explain when we can pause access, correct an account record, or revise a policy. We publish the
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applicable wording on this page and expect you to check it before continuing.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY CONTACT

Check Your Terms Contact Path

A clear contact path helps when a Terms & Conditions question affects your login, wallet status or account record. Sign in first when possible, then send the relevant section, transaction reference and phone-verification status through our account support route. If you are in Makassar or elsewhere in Indonesia, include your location only when it helps us assess whether access depends on local law.

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Account questions

Ask us to clarify an account clause by giving your registered phone detail and the exact Terms & Conditions section you are asking about; this keeps the reply tied to your record.

Wallet disputes

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account concerns, include the receipt reference and wallet status shown after login so we can trace the policy step.

Access requests

If a policy request concerns eligibility, correction or account closure, tell us what action you want and confirm the phone number attached to the account before we assess it.

ACCOUNT SAFEGUARDS

Browse Security Rules Behind Login

The Terms & Conditions describe how we handle account records, device access and policy requests rather than leaving those decisions unclear.

Data handling

We use submitted account and payment details to operate the agreed account rules, verify ownership and respond to policy requests. We do not ask you to send a wallet password through a support message.

Cookie choices

Cookies may keep your sign-in path and policy display consistent between pages. Your browser settings can remove or restrict them, although some account steps may then require another login.

Login security

Keep your phone verification details private and sign out on shared devices. If a login appears unfamiliar, contact us from the account path and mention the device change before using wallet functions.

Record retention

We retain account, payment and contact records for the period needed to apply the Terms & Conditions, resolve a dispute or meet a lawful request. A retention question can be sent through support.

Policy contact

For a clause that affects Auto Roulette, Crash Games, Super Bingo or another account section, quote the wording and your account reference so our reply addresses the correct condition.

Change requests

You can ask us to correct an account detail, explain a data use or close access by stating the requested change. We may verify your phone before making the record change.

Find Answers About Account Conditions

These Terms & Conditions questions cover the account steps most likely to matter before you continue. Each answer points you back to the relevant policy action, from phone verification and wallet matching to access decisions under local law.

They cover account creation, phone verification, login use, wallet records, game and sportsbook access, policy changes, data handling, requests, suspension and account closure where local law permits.

Yes. Access or eligibility depends on local law. You must check whether using the service is permitted in your location before opening an account or continuing to the lobby.

Phone verification helps connect the account to you and supports checks when DANA, OVO, GoPay, QRIS, bank transfer or virtual account details do not match.

The Terms & Conditions require accurate account details and matching payment ownership. You may see DANA, OVO, GoPay and QRIS options, but each wallet action remains subject to the stated account checks.

Send the requested correction through our account support path, include the affected field and confirm your registered phone detail. We may verify ownership before changing the account record.

Policy wording may be revised when conditions or local requirements change. We publish the applicable text, and you should check the Terms & Conditions before continuing after a notice.

Contact us through the account support route, state that you want access closed and provide your account reference. We may confirm your phone detail before processing the request.

hero138 Terms & Conditions for Your Account

Check Your Terms Contact Path

Account questions

Wallet disputes

Access requests

Browse Security Rules Behind Login

Data handling

Cookie choices

Login security

Record retention

Policy contact

Change requests

Find Answers About Account Conditions

01 What do hero138 Terms & Conditions cover?

02 Does hero138 access depend on local law?

03 Why must I verify my phone before account access?

04 Can I use one account for several wallets?

05 How do I request a correction to my account data?

06 Can policy wording change after I open an account?

07 How do I ask about account closure under the Terms & Conditions?

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